Who, exactly, is Brad Gurley?
Brad has 6+ years experience in email marketing, in both SMB and mid-level markets, with extensive knowledge of email standards and best practices. He is also well-versed in email deliverability monitoring and ISP relations. He is a member of the Messaging Anti-Abuse Work Group (MAAWG) and the Email Experience Council (EEC) and has written dozens of articles in industry blogs on best practices and email deliverability.
Brad also has over 10 years experience in customer service, including technical support and client services roles. He has built a technical support team from the ground up and knows the demands inherent with support management.
On a personal note, Brad is a 30ish professional who firmly believes that professional expertise should be balanced with personality. To that end, he is very active in social media and can often be found at Tweetups or other techie gatherings, not to mention the occasional karaoke bar.
Want to know more? Contact Brad: